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[Remote] Technical Writer

Remote · Sri Lanka Full-time

Note: The job is a remote job and is open to candidates in USA. Compose.ly is partnering with a growing fintech solutions provider to find a Senior Technical Writer. This role involves crafting user-centric technical documentation and collaborating with product teams to enhance the user experience by simplifying complex technical concepts.

Responsibilities

  • Keep pace with product development teams, using style guidance to produce industry-leading user guides, how-tos, and programming content that flows logically and tells a cohesive story
  • Collaborate closely with product engineering, product management, integration teams, and other internal stakeholders to create user-centric technical documentation for business audiences

Skills

  • Bachelor's degree or higher (ideally in English, technical communications, computer science, or a similar field)
  • 3+ years of experience as a technical writer for business or developer audiences at an Agile software company
  • Proven experience writing detailed, accessible, and user-focused documentation in a fast-paced environment
  • Exceptional ability to grasp and communicate interrelationships between topics, presenting information hierarchically in a logical, meaningful, and consistent manner
  • A business-friendly, user-focused perspective backed by experience and technical accuracy
  • Proficiency in Markdown or another markup language, like HTML, and Swagger
  • Knowledge of one or more programming languages (Java, Go, Python, TypeScript) and OpenAPI
  • Ability to handle and prioritize multiple focus areas and tasks while maintaining a high-velocity and high-quality output
  • Commitment to adhering to documented standards and styles
  • Enthusiasm for cross-functional collaboration with people at all levels of an organization
  • Ability to work in US time zones (ideally Central Standard Time)
  • A strong writing portfolio demonstrating some or all of these skills
  • An advanced degree in a related discipline
  • Programming experience
  • Writing with ReadMe
  • Familiarity with Zendesk

Company Overview

  • Compose.ly helps companies drive traffic and leads with great content. It was founded in 2017, and is headquartered in Seattle, Washington, USA, with a workforce of 11-50 employees. Its website is http://www.compose.ly.

Company H1B Sponsorship

  • Compose.ly has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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