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[Remote] Sr. AI Automation Engineer

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. Firstup is a company dedicated to enhancing the employee experience through intelligent communication platforms. They are seeking a Senior AI Automation Engineer to build and deploy automation pipelines and AI agents that improve operational efficiency and eliminate manual processes.

Responsibilities

  • Identify high-friction workflows and replace them with AI-driven automation systems
  • Design, build, and deploy AI agents and automation pipelines across business functions
  • Redesign workflows to transition from human-assisted to fully automated execution where viable
  • Integrate AI systems with internal platforms such as CRM, analytics, and support tools
  • Develop RAG-based knowledge systems and internal copilots to improve access to information
  • Rapidly prototype, test, and deploy production-grade AI solutions
  • Define KPIs and measure the impact of automation and AI initiatives
  • Optimize systems for performance, cost efficiency, and scalability

Skills

  • Bachelor's degree in computer science, engineering, or related field, or equivalent practical experience
  • 5+ years of experience deploying AI/ML systems in production environments
  • Strong experience with LLMs, RAG architectures, vector databases, and agent frameworks
  • Proficiency in Python or similar programming languages and strong software engineering fundamentals (APIs, system design, scalability)
  • Experience integrating AI systems into enterprise tools and workflows
  • Familiarity with automation/orchestration tools and evaluation frameworks
  • Strong analytical and problem-solving skills with a metrics-driven mindset
  • Ability to operate with high execution velocity from prototype to production

Benefits

  • We offer an excellent PTO program
  • Great health benefits
  • A casual and friendly environment
  • Remote work
  • A leadership team who truly believes in your growth – both personally and professionally

Company Overview

  • Firstup is an employee communication and engagement platform connecting companies with their valued asset and their employees. It was founded in 2010, and is headquartered in San Bruno, California, USA, with a workforce of 201-500 employees. Its website is https://firstup.io/.
  • Company H1B Sponsorship

  • Firstup has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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