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[Remote] Software Engineer II

Remote · Canada Full-time

Note: The job is a remote job and is open to candidates in USA. Iterable is the leading AI-powered customer engagement platform that helps brands create dynamic, individualized experiences at scale. As a Software Engineer II, you will develop and maintain projects that enhance the customer experience by building and maintaining the message delivery pipeline.

Responsibilities

  • Execute on core work with minimal guidance in a way that increases team velocity while maintaining high quality
  • Break down projects into milestones, provide accurate cost estimates, and proactively keep stakeholders informed
  • Architect and develop solutions on a complex platform that reaches millions of users
  • Collaborate with frontend, backend, product, and design to conceptualize and build new product features
  • Write well-structured, maintainable, documented, and tested code with an eye toward future reuse and modularization
  • Diagnose and fix tricky bugs, prevent incidents through appropriate testing, and maintain a track record of drama-free deploys
  • Provide in-depth code reviews and contribute to design reviews with respectful, effective communication
  • Recognize potential scalability issues, bring them to the Architecture Support Group (ASG), and participate in remediation
  • Collaborate actively to unblock teammates, give and receive hard feedback with respect and empathy, and solicit input from people of diverse backgrounds
  • Participate in recruiting and develop effective interviewing skills

Skills

  • 3+ years of relevant software development experience
  • Proficiency in at least one modern programming language (ideally Scala and/or Java)
  • Experience building production-ready, scalable web applications
  • Experience with Elasticsearch and/or other relevant technologies such as Postgres and data pipeline systems
  • Strong interpersonal skills and the ability to collaborate in a highly remote/distributed environment
  • Ability to facilitate discussions within your team and cross-functionally
  • A desire to be part of a values-driven Engineering team
  • Passion for learning — always improving yourself and the team around you
  • Willingness to take on-call responsibilities
  • Fluency in English (verbal and written)
  • Experience with end-to-end, integration, and performance testing
  • Exposure to enterprise systems

Benefits

  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Days (additional paid holidays)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO
  • Monthly Employee Wellness allowance
  • Monthly Professional Development allowance
  • Pre-tax commuter benefits
  • Complete laptop workstation
  • Variable pay (where applicable)
  • Generous stipends for health & fitness and learning & development

Company Overview

  • Iterable is an AI-powered communication platform that improves customer retention with its marketing. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.iterable.com/.
  • Company H1B Sponsorship

  • Iterable has a track record of offering H1B sponsorships, with 4 in 2026, 10 in 2025, 6 in 2024, 12 in 2023, 21 in 2022, 7 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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