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Client Services Coordinator – Reservations Support

Remote · Portugal Full-time

About the position We are seeking a Client Services Coordinator to support reservation management and ensure all booking-related details are handled accurately and efficiently. This role plays a key part in delivering a high-quality client experience through organization and communication.

Responsibilities

  • Manage and coordinate reservation requests
  • Collect and document client preferences and details
  • Review booking information for accuracy and completeness
  • Communicate confirmations, updates, and necessary follow-ups
  • Maintain organized records of client interactions and reservations
  • Assist with administrative coordination and workflow support

Requirements

  • Strong organizational and communication skills
  • High attention to detail
  • Ability to manage multiple tasks efficiently
  • Comfortable using digital platforms and communication tools

Nice-to-haves

  • Background in customer service, administrative support, or coordination
  • Familiarity with reservation or scheduling systems

Benefits

  • Fully remote work environment
  • Structured onboarding and training
  • Professional development opportunities
  • Collaborative team environment

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