Overview

The Test Manager – VA LGY provides program-wide quality assurance leadership, setting testing standards, mentoring testers, and overseeing execution and reporting across development teams. The role leads test planning and execution; formulates go/no‑go recommendations from metrics, progress, and defect status; communicates as the primary liaison; and coordinates work plans, status tracking, and high‑quality deliverables. This leader demonstrates ownership and proactive leadership, identifies efficient solutions to tough challenges and guides the team to implement them, builds a culture of teamwork, and maintains excellent client relationships. Success requires a bachelor’s degree with 5 years of relevant experience (or equivalent), excellent written and verbal communication, strong analytical problem‑solving, the ability to shift priorities, leadership amid ambiguity, and perseverance to drive outcomes. Key Functions Provide overall quality assurance leadership for the program, leading the testing team to produce complete, client-ready, high quality work products. Oversee quality of test execution across development teams, set testing standards and approaches, and mentor testers. Prepare quality assessments, reports, and metrics, formulating go/no-go statements based on reports and metrics, test progress, and defect status. Present test improvements and developments in daily progress meetings. Act as the main liaison communicating between the team and the rest of the internal and external organization. Lead execution of planned test cases, ensuring that all test results are correctly recorded against the system. Develop detailed work plans for engagements, status tracking and reporting, and production of high quality deliverables for clients, coordinating all testing roles and responsibilities within teams. Be responsible for all Test, Test Tools Development, and configuration management activities. Demonstrate ownership and accountability to drive successful results and outcomes for the team. Consistently demonstrate proactive leadership. Identify optimal and efficient solutions to tough challenges to consistently influence positive change and lead the team to implement identified solutions. Create a culture of teamwork. Maintain excellent client relationships. Propose and implement improvement recommendations by building consensus and commitment around corrective action.

Minimum Qualifications

Bachelor's degree and 5 years of relevant experience. An additional 2 years of experience with an Associate's Degree. An additional 4 years of experience with a high school diploma. Excellent verbal and written communications skills. Strong attention to detail with proven analytical and problem-solving skills. Can easily shift focus between high priority tasks as required. Demonstrates leadership in the face of ambiguity, rather than waiting for direction from above. Navigates through challenges to consistently get things over the finish line. Preferred Qualifications or Skills Experience with 508 and automated testing tools including JAWS, Selenium, RestAssured. Experience with SQL queries in an Oracle DB infrastructure. Existing Public Trust clearance at the Department of Veterans Affairs or other federal agency. In depth knowledge of the mortgage industry. Experience implementing Salesforce and/or AWS solutions for the federal government or Department of Veterans Affairs specifically. Experience using JIRA, including the JIRA X-Ray plugin, and Confluence. Position Details Employment type: Full-Time, W2 Location: 100% Remote (US-based) Hours: 40 hours/week with availability during core business hours of 8am-5pm ET Start date: ASAP Eligibility: Must be eligible to obtain a Public Trust clearance Salary: $100,000-$140,000