• *This is a 40 hour a week, Contract position that will run 3 months About SavvyMoney: SavvyMoney is a leading San Francisco East Bay fintech company. We provide integrated credit score and personal finance solutions to over 1,600 + bank and credit union partners nationally. The SavvyMoney solutions integrate with more than 43 digital banking platforms. SavvyMoney was recently recognized by the San Francisco Business Times and the Silicon Valley Journal as one of the "Top 25 Places to Work in the San Francisco Bay Area" and is an Inc. 5000 Fastest Growing Company. Our corporate office is located in Dublin, CA, in this Contract Technical Writer position, you can work remotely from anywhere in the United States. We're looking for a skilled Technical Writer to create clear, structured training documentation for our SaaS platform. You'll translate complex software workflows into intuitive guides, helping our users get up to speed quickly and use the product with confidence. This is an ongoing engagement with flexibility for the right candidate.

Key Responsibilities

• Author end-user training manuals, onboarding guides, and how-to documentation
• Collaborate with product and engineering to capture feature details accurately
• Create annotated screenshots and step-by-step visual walkthroughs
• Maintain and update documentation as the product evolves
• Organize content in a knowledge base or LMS (e.g. Notion, Confluence, Guru)
• Gather feedback from customer success and support teams to improve docs

Skills Required

• 2+ years of technical writing experience, ideally for software products
• Strong command of written English with clear, concise communication style
• Comfortable learning and navigating web-based SaaS platforms quickly
• Proficiency with tools like Google Docs, Notion, or Confluence
• Ability to self-manage deadlines with minimal oversight
• Portfolio of previous technical writing or documentation samples

Nice to Have

• Experience creating video tutorials or screencasts (Loom, Scribe)
• Familiarity with LMS platforms (TalentLMS, Teachable, etc.)
• Background in instructional design or adult learning
• Basic graphic editing skills (Figma, Canva) for diagrams

Compensation $35.00 - $40.00/hourly depending on experience. This is a non-exempt position. What we offer

• Full remote, flexible scheduling
• Direct access to product experts for quick answers
• Opportunity to shape documentation standards from the ground up

SavvyMoney’s EEO Statement SavvyMoney relies on the diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensuring nondiscrimination in all programs and activities. We continuously seek talented, qualified employees in our operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. SavvyMoney is proud to be an Equal Employment Opportunity/ Affirmative Action Employer. We are committed to protecting your data. To learn more, please review the SavvyMoney Employee Privacy Policy Notice here