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Technical Channel Specialist

Remote · Hong Kong Full-time

Spreetail is looking for a detail-oriented and organized Technical Channel Specialist to support product listings across eCommerce channels. This role involves launching and maintaining item assortments, monitoring listing performance, collaborating with cross-functional teams, and improving processes to ensure operational efficiency. The ideal candidate is proficient in Excel, adaptable, and experienced in data management, marketplace operations, or a related field. \n How you will achieve success: Supporting items going live by determining assortment eligibility, building proposals and following-up with Channels throughout the item-launch process. Drive continuous optimization of item liveliness by tracking statuses of approved and live items on DSV Channels. Partners with Channel Managers to understand and support channel-specific requirements, aspirations, and restrictions. Finds solutions to increase productivity and improve workflow to eliminate backlog and stay up to date with incoming items. Supports New Channel launches through categorizing, enriching, and uploading item needs. Update standardized daily/weekly/monthly reports What experiences will help you in this role: Required: Customer Service, Project Management, Account Management, Agency, or similar experience with proven track record of good decision making. Proficient in Microsoft Office and Excel. Comfortable with organizing data and operating within marketplace portals. High standards to achieve goals while maintaining high quality of work. Excellent communication, English language, and cross-functional collaboration skills. Good time management, and ability to adapt to changes. Ability to learn new programs/software and willingness to build new skills. Ability to perform job function from a smart phone and from desktop computer. Preferred: 2-3 years in relevant industry. Experience with listing creation, upload, and troubleshooting. \n

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