Talent Acquisition Coordinator The Talent Acquisition Coordinator is responsible for all administrative tasks in the hiring process ensuring exemplary candidate experience and a smooth candidate transition into the organization. Additionally, this position will act as an onboarding ambassador to new hires ensuring they have provided all necessary pre-employment paperwork to allow for a smooth transition in the organization. What does a day in the life of a Talent Acquisition Coordinator look like? Facilitate and handle all administrative tasks during the hiring and onboarding process Create candidate profile pages in preparation for client endorsements, which includes video profile coordination, profile creation and following up with requirements Advise candidates of all necessary pre-employment requirements such as BYOD specifications, extending and receiving signed offer letters, initiating background check requests, etc. Ensure all new hires receive their New Hire Onboarding details such as their welcome email and company credentials Coordinate with candidates for pre-employment medical exam steps Monitor and track the progress of all necessary steps during the hiring and onboarding process of each candidate or new hire Assist with sourcing or other tasks as needed Collaborate with other departments as needed to support talent acquisition efforts Adhere to company policies and procedures Meet or exceed performance targets for related KPIs Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules Collaborate with other departments as needed Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times Perform other duties as assigned What are the required qualifications for a Talent Acquisition Coordinator? Prior experience in Talent Acquisition or equivalent, preferably in the call center or staffing environment 1 to 2 years experience doing recruitment coordination in a technical recruitment environment. Strong communication skills, both verbal and written Strong understanding of hiring processes, best practices and organizational skills Strong problem-solving skills High attention to detail Ability to work in a fast-paced environment and multi-task Proficient in using an applicant tracking system (ATS) Core Competencies: Customer/Client Focus Onboarding Support Communication & Relationship Building Applicant Tracking System (ATS) Proficiency Time Management & Organization Detail-oriented Problem Solving Skills Team Player Results Driven Ninja Perks and Benefits Competitive compensation Adherence to government-mandated benefits Retirement Savings Program with Company Matching Life Insurance HMO on day 1 Paid time off, birthday leave Bonus and incentive plans Opportunities for skills training and personal and professional development Experience infinite fun so you can have infinite growth. Discover a better way to grow at SupportNinja Are you ready? SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.