System Engineer [Remote OR Hybrid] Department: Professional Services Employment Type: Full Time Location: Napa Compensation: $38.46 - $62.50 / hour Description Location: Remote OR Hybrid You’re the kind of person who helps others succeed. You’re sharp, resourceful, and calm under pressure—the one people count on when technology misbehaves. You love solving problems, restoring order, and creating moments where others can breathe again because you’ve got it handled. But lately, you might be craving a team that matches your standards—where doing great work and helping others thrive go hand in hand. That’s where Endsight comes in. Who We Are Endsight is a fast-growing IT Managed Service Provider built on one core belief: When we help others thrive, we thrive too. We partner with small and mid-sized organizations—including nonprofits—to ensure their technology performs flawlessly so they can focus on what they do best. We’re a team that learns fast, leans in, and looks out for one another. Life here feels like being part of a great university—you’ll grow quickly, connect deeply, and do work that truly matters. Benefits: Medical- Company pays 100% of the base plan for the employee and family Dental & Vision 401(k) with employer matching Accrued Paid Time Off 9 Paid Holidays Career Pathing Purpose Our System Engineers are responsible for designing, implementing, and supporting a variety of infrastructure and cloud-based technology solutions for clients. This role independently manages technical projects and implementations while collaborating with other departments and support teams as needed to deliver successful client outcomes. The ideal candidate is highly self-motivated, organized, and comfortable owning projects from discovery through deployment in a fast-paced managed services environment.

What You'll Do

Infrastructure & Network Engineering Implement and support firewall, VPN, routing, switching, and wireless networking solutions Assist with client network discovery, documentation, and infrastructure assessments Design and deploy wireless networking solutions across various client environments Support virtualization and remote access technologies including VMware, Hyper-V, RDS, Citrix, and VPN solutions Microsoft & Cloud Technologies Support Windows Server and Active Directory environments Assist with Microsoft 365, SharePoint, Azure, and Azure Virtual Desktop deployments and migrations Support Office 365 and G Suite environments Assist with cloud infrastructure administration and modernization initiatives Client & Project Support Independently lead technical projects, deployments, upgrades, and infrastructure implementations Collaborate with other departments and technical resources to deliver successful client solutions Troubleshoot infrastructure and systems-related issues across multiple technologies Maintain accurate technical documentation, project notes, and client communication Manage priorities effectively while handling multiple client environments and projects Adapt to evolving technologies and changing business requirements What We’re Looking For

Required Qualifications

Preferred 3+ years of IT project experience Strong experience with Microsoft technologies including SharePoint, Azure, and Azure Virtual Desktop Excellent customer service and communication skills Strong analytical and problem-solving abilities Ability to quickly learn new technologies and adapt to changing environments Ability to collaborate effectively within a team environment Strong organizational and time management skills with the ability to manage multiple priorities

Preferred Qualifications

Bachelor’s degree in a related field or equivalent experience Previous Managed Services Provider (MSP) experience highly preferred Experience with PSA and/or RMM platforms preferred Certifications Preferred--One or more of the following certifications is preferred: CCNA or equivalent networking certification CompTIA Network+ or Security+ Microsoft Server or Cloud certifications VMware certifications You will be working with the following technologies on a daily basis: Microsoft Windows and Mac Microsoft Windows Server/Active Directory Office 365 / G Suite Microsoft Azure Microsoft SQL Microsoft Exchange SonicWALL, Cisco Remote Access: RDS, Citrix, VPN Virtualization: VMware, Microsoft Hyper-V Wireless: Ruckus, Unifi, Meraki