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Startup Operator

Remote · New Zealand Full-time

Job Description:

  • Support client onboarding and training on our AI audit platform
  • Serve as a first responder when clients have questions or issues
  • Surface feedback and pain points to the team
  • Help maintain client relationships and identify expansion opportunities
  • Build and maintain internal processes, documentation, and playbooks
  • Coordinate projects and keep work moving across the team
  • Own problems that do not yet have an owner
  • Identify inefficiencies and fix them before being asked
  • Review AI-generated workpapers and deliverables for quality
  • Support active engagements during busy periods
  • Learn audit methodology and help validate AI outputs
  • Contribute to quality frameworks and checklists
  • Jump into sales calls, demos, or research when needed
  • Help with hiring, onboarding, and team operations as we scale
  • Do whatever needs doing to keep the company moving forward

Requirements:

  • 1–6 years of professional experience
  • Evidence of building something: a project, a process, a side hustle, a team—anything
  • Strong written and verbal communication skills
  • Comfort with ambiguity and rapidly shifting priorities
  • Genuine curiosity and willingness to learn new domains quickly
  • Bias toward action—you fix problems before being asked
  • Accounting, audit, or finance background (Big 4, mid-tier, industry, or internships)
  • Experience at a startup or other fast-paced, unstructured environment
  • Active use of AI tools in your current work
  • Side projects, freelance work, or entrepreneurial experiments
  • Familiarity with audit methodology or financial reporting

Benefits:

  • Salary plus equity
  • Remote-friendly with flexibility
  • Direct access to founding leadership and decision-making
  • Real ownership and accountability from day one

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