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Site Reliability Engineer (SAP S/4HANA & Java SRE Engineer – Incident & Problem Management)

Remote · Philippines Full-time

This a Full Remote job, the offer is available from: Florida (USA) Job Summary: We are seeking a highly skilled SAP S/4HANA & Java Engineer with expertise in Site Reliability Engineering (SRE), Enterprise Portfolio & Project Management (EPPM), and Incident Management. You will act as the primary point of contact for high-severity incidents, driving end-to-end resolution while collaborating with cross-functional teams. Your role will ensure system reliability, rapid issue resolution, and continuous improvement through root cause analysis (RCA) and preventive measures.

  • Location: Fort Lauderdale, FL (Local candidates only)

Experience: 4–7 years Key Responsibilities: Incident & Problem Management:

  • Serve as the primary escalation point for critical incidents, ensuring rapid response and resolution.
  • Lead root cause analysis (RCA) and postmortems to prevent recurrence of issues.
  • Provide structured updates to leadership and stakeholders, ensuring transparency.

Technical Troubleshooting & Collaboration:

  • Investigate and resolve complex issues in SAP S/4HANA (R&D Engineering, EPPM) and Java-based applications.
  • Work closely with developers, QA, product owners, and infrastructure teams to drive solutions.
  • Ensure handshake between teams for accountability and timely resolution.

Site Reliability Engineering (SRE):

  • Apply SRE best practices to improve system reliability, performance, and automation.
  • Troubleshoot day-to-day operations in Java/open-source environments.
  • Identify known errors and implement long-term fixes.

Continuous Improvement:

  • Drive Agile methodology in incident and problem management.
  • Recommend process improvements to enhance system stability.

Must-Have Qualifications:

  • 4–7 years of experience in SAP S/4HANA (R&D Engineering, Enterprise Portfolio & Project Management).
  • 4+ years of hands-on Java development and open-source technologies.
  • Strong SRE background with expertise in incident management, RCA, and high-severity issue resolution.
  • Exceptional communication & stakeholder management – ability to work with cross-functional teams.
  • Problem-solving mindset – designing reliable, long-term solutions.
  • Agile methodology experience.
  • Must be local to Fort Lauderdale, FL.

This offer from "MDA Edge" has been enriched by Jobgether.com and got a 75% flex score.

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