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Senior Administrator, Candidate Care - Process Improvement (Remote)

Remote · Hong Kong Full-time

This is a position within Haldren and not with one of its clients. This fully remote position strengthens operational rhythm and client responsiveness across retained and contingent assignments, with a focus on accuracy, confidentiality, and follow-through.

Key Responsibilities

  • Support reporting packs and dashboard inputs for operational oversight
  • Monitor service levels and flag risks early (turnaround times, response SLAs, quality checks)
  • Standardise templates and operating procedures to reduce rework and improve consistency
  • Maintain accurate records in CRM and shared drives, ensuring consistent naming and versioning
  • Own end-to-end administrative workflows for searches, including document control and scheduling

Requirements

  • 5+ years in senior administration, operations support, or coordination roles
  • Experience maintaining CRM or ATS data with strong discipline for data quality
  • Comfort supporting invoicing, vendor coordination, or basic finance admin workflows
  • Strong written and verbal communication skills in a professional services environment
  • High attention to detail, with consistent follow-through on deadlines and stakeholder expectations
  • Comfort working with confidential information and applying sound judgement
  • Ability to work effectively in a remote environment with disciplined time management

Benefits

  • Salary range: 340,000 - 480,000
  • Remote work arrangement (South Africa)
  • Opportunities for professional growth
  • Flat management structure with direct access to decision-makers.
  • Open communication environment.
  • Full medical coverage.

Haldren is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Haldren emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit US Recruitment Agency, Executive Search & Talent Solutions ​

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