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Salesforce Administrator

Remote · Colombia Full-time

Who we are. At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support. A Salesforce Administrator is responsible for managing, configuring, and optimizing the Salesforce CRM platform to support sales, marketing, service, and operational teams. The role is typically a blend of system administration, business analysis, reporting, user support, and process automation. What you’ll do & how you’ll make your mark. Manage Salesforce user setup, roles, profiles, permission sets, and security settings. Configure and maintain standard and custom objects, fields, page layouts, record types, validation rules, and workflows. Build and maintain reports, dashboards, and analytics to support business decision-making. Create and manage automations using Salesforce Flow and other declarative tools. Ensure data quality through data governance, audits, cleansing, and deduplication efforts. Partner with Sales, Marketing, Customer Success, and Operations teams to gather requirements and implement solutions. Troubleshoot system issues and provide end-user support and training. Manage integrations with third-party applications. Support Salesforce releases, testing, and change management activities. Document system configurations, processes, and best practices. Who you are & what you’ll need to succeed. 2–5+ years of Salesforce administration experience. Salesforce Administrator Certification. Experience with Salesforce Sales Cloud and/or Service Cloud. Strong reporting and dashboard development skills. Experience with Salesforce Flow automation. Strong analytical, problem-solving, and communication skills.

Preferred Qualifications

Advanced Administrator Certification. Platform App Builder Certification. Experience with CPQ, Marketing Cloud, Revenue Cloud, or integrations. Experience supporting sales organizations. Why you’ll love us. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with employees globally. We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more! Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD! The target compensation range for this position is $90,000 to $125,000 annually. Individual salaries are determined by various factors including, but not limited to: candidate’s qualifications, such as skills, education, and experience, as well as internal equity and market conditions. #LI-SM1 #LI-Remote #Bluehost Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

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