Position Summary AIL is a long-standing provider of insurance and supplemental benefit programs. We focus on delivering reliable service, clear communication, and long-term value to the clients and members we serve. Our team is currently growing, and we are looking for motivated, service-focused individuals to fill sales and customer service representative positions. This opportunity is a strong fit for someone who enjoys speaking with people, following a proven process, and building a long-term career from home. Company Overview AIL has been in business for over 68 years. The company works with more than 40,000 unions and associations across North America. AIL serves over 5 million members and continues to expand. The company has more than $58.9 billion of insurance in force. AIL holds an A+ Superior rating from AM Best for financial strength. Many union members request these benefit programs because workplace coverage may be reduced or lost after retirement or when leaving employment. Our programs are designed to provide members and their families with permanent benefit protection. AIL has been recognized as a leading workplace in North America, receiving multiple Best Workplace awards and recognition from Forbes as one of the Happiest Places to Work. Daily Responsibilities Make inbound and outbound calls to members. Schedule and confirm appointments. Present benefit options through virtual meetings. Assist members with applications and required paperwork. Maintain accurate client information and records. Follow company procedures and quality standards. Use basic computer systems to complete daily tasks. Participate in ongoing training, mentorship, and leadership development.

What We Offer

Weekly advances and bonus opportunities. Long-term career growth and advancement. Flexible work hours. Remote work-from-home option. Residual income opportunities. Full health benefits. Hands-on one-on-one training. Ongoing mentorship and team support. Opportunity to qualify for annual company trips to destinations such as Puerto Rico, Cancun, Disney, Las Vegas, the Bahamas, and other exciting locations.

Minimum Qualifications

Strong communication skills. Good time management skills. Positive attitude and willingness to learn. High school diploma required. Post-secondary education is preferred but not required. Customer service, sales, or retail experience is preferred but not required. Basic computer skills and comfort working virtually.