Note: The job is a remote job and is open to candidates in USA. PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Voice User Interface Designer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results.

Responsibilities

• Gather requirements for and design speech and DTMF IVR applications
• Create call flow diagrams and voice user interface design specifications
• Work collaboratively with peers and customers to create user-centered IVR designs
• Conduct usability testing
• Tune applications for optimum performance
• Support speech scientist in grammar design and tuning
• Support sales and marketing in creation of materials which showcase the PTP user-centered design methodology

Skills

• 5+ years professional experience as a user interface designer
• Linguistics, cognitive psychology, or behavioral sciences
• Excellent verbal and written communication skills
• Computer science experience a plus

Benefits

• Excellent compensation and benefits
• A collaborative yet flexible work environment

Company Overview