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[Remote] Technical Program Manager - Data Centers

Remote · Vietnam Full-time

Note: The job is a remote job and is open to candidates in USA. Eaton’s Electrical Engineering Services & Systems division is seeking a Technical Program Manager for Data Center Programs to serve as a critical liaison among various operational teams. This role focuses on ensuring technical excellence and operational consistency across large-scale programs, providing technical support, and developing standardized tools and procedures.

Responsibilities

  • Collaborate closely with DOC Managers, SAO Project Managers, and Construction Managers to ensure seamless execution of program deliverables
  • Act as the technical point of contact for program-level escalations and inquiries
  • Support DOCs with technical requirements, material procurement, scheduling logistics, and troubleshooting
  • Develop, maintain, and deploy commissioning procedures, Method of Procedure (MOP), Standard Operating Procedures (SOP), and playbooks to ensure operational consistency across regions
  • Establish and refine program execution processes and procedures to support efficiency and scalability
  • Support creation of standard reporting templates and dashboards for program KPIs
  • Identify and implement process improvements to enhance program performance
  • Collect lessons learned from individual projects and disseminate best practices across SAO, DOC and quality & engineering teams
  • Facilitate training sessions for field personnel on digital tools and technical standards
  • Manage warranty campaigns, including tracking, resolution, and reporting
  • Ensure adherence to safety processes and compliance with electrical standards
  • Support new and existing sites by partnering with District Operating Centers (DOCs) to proactively forecast upcoming projects
  • Communicate anticipated field resource requirements in advance, including staffing levels, required skill sets, and training needs, to ensure readiness for execution
  • Coordinate with DOC leadership and Strategic Account Operations to align on resource planning and deployment timelines
  • Identify and communicate design changes, product-specific training needs and technical readiness gaps to support successful mobilization and execution of upcoming work

Skills

  • Bachelor's Degree from an accredited institution
  • Minimum 5 years of experience in electrical industry project/construction management, electrical field services, or electrical field sales
  • Must reside within a 50-mile radius of an international airport. No relocation is being offered
  • Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc
  • Possess and maintain a valid and unrestricted driver's license
  • Bachelor's degree in Electrical/Mechanical Engineering or Construction Management
  • PMP or Commissioning Agent Certification
  • 5+ years' construction/field services experience in data center space
  • Proficiency in project management and construction industry software packages
  • Experience leading teams

Benefits

  • A company vehicle is provided
  • This position is also eligible for a variable incentive program
  • Eaton provides various Health and Welfare benefits as well as Retirement benefits
  • Several programs that provide for paid and unpaid time away from work

Company Overview

  • Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. It was founded in 1911, and is headquartered in Dublin, Dublin, IRL, with a workforce of 10001+ employees. Its website is https://www.eaton.com/us/en-us/products/emobility/expertise.html.
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