Note: The job is a remote job and is open to candidates in USA. The Providencia Group is a company that emphasizes making a difference through its talented professionals. They are seeking a System and Process Project Manager to manage the functionality, performance, integration, security, and enhancement of the NamUs information system, serving as the operational liaison between users, program staff, software engineers, and government stakeholders.

Responsibilities

• Oversee the functionality, integration, and performance testing of the NamUs database, ensuring it meets programmatic requirements
• Maintain a list of system enhancements and modifications for the database, conducts system audits to ensure adherence to policies and procedures, and monitors overall system performance
• Track system functionality, assess user-reported issues, and provide recommendations for future enhancements, while serving as a liaison between internal teams, software engineers, and external agencies to align database capabilities with operational goals
• Manage the sharing of information within the database, including review of FOIA requests, captures database metrics, and oversees database imports

Skills

• Master's Degree in Criminal Justice, Computer Science, or related field
• Minimum 5 years' work experience in database management, system administration, or IT project management, preferably within a criminal justice, forensic, or public safety environment
• Minimum 4 years' work experience in functional and performance testing of database systems
• In-depth knowledge of ISO standards and forensic QA protocols
• Ability to conduct internal audits and manage corrective actions
• Strong analytical and documentation skills
• Understanding of regulatory compliance in forensic environments
• Ability to train and guide staff on QA best practices
• Excellent problem-solving and decision-making skills
• Collaboration and communication across multidisciplinary teams
• Moderate Risk Background Investigation (MBI) required
• Must be a U.S Citizen
• Residency requirement - 3 consecutive years in the last 5 years
• Successfully passing a background investigation including drug screening
• Certification in Data Privacy or Information Security is highly desirable

Benefits

• Travel: up to 20%
• This is a full-time position that typically works business hours Monday through Friday. Hours may vary depending on needs and may at times include travel, evenings, or weekends to meet specific project requirements or time zones.
• Must be a U.S Citizen
• Residency requirement - 3 consecutive years in the last 5 years.
• Successfully passing a background investigation including drug screening.
• Alternate Sitting or Standing at Will: The employee has the flexibility to choose between sitting or standing as needed.
• Mobility to attend meetings.

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