Note: The job is a remote job and is open to candidates in USA. Peak Support is dedicated to providing exceptional service to clients while fostering a positive work environment for team members. As a System Administrator focused on Endpoint and Server Management, you will ensure the stability, security, and efficiency of the IT infrastructure by managing patching, scripting, and overall desktop management strategies.

Responsibilities

• Manage endpoint and server patch management for MacOS and Windows computers, as well as Windows and Linux servers
• Utilize PowerShell scripting for automation and management tasks
• Administer Microsoft Entra (Azure Active Directory) and Microsoft 365, including user management and configuration
• Build virtual machines, manage Azure resources, and configure policies and profiles
• Hands on design and implementation of user and device policy using Microsoft Entra
• Patch and deploy desktop applications using Microsoft Intune
• Deploy policies and restrictions to ensure security and compliance
• Collaborate with IT management to define overall desktop management strategy and support requirements
• Integrate best practices and emerging technologies such as VDI, thin client technology, and enterprise mobility management
• Oversee asset lifecycle management, including inventory management, asset refresh, reporting, and audit
• Serve as an escalation point for 3rd party helpdesk and internal staff regarding desktop and service desk issues

Skills

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proven experience in endpoint and server patch management
• Extensive expertise in PowerShell scripting
• Hands-on experience with Microsoft Entra (Azure Active Directory) and Microsoft 365 administration
• Proficiency in building virtual machines, managing Azure resources, and configuring policies
• Experience with Microsoft Intune for desktop application deployment
• Strong understanding of desktop management strategies and best practices
• Excellent communication and collaboration skills
• Ability to prioritize tasks and work independently
• Asset and configuration management
• Continual service improvement
• Incident & problem management
• Ownership and initiative
• Service focus, reporting, and Service Management Framework knowledge
• Testing and user focus
• Change Management
• Strong Documentation and Communication Skills (Verbal/Written) in English
• Strong organizational skills with proven ability to balance and prioritize tasks
• Excellent customer-facing skills including consensus building
• Must be able to interact well with others and possess a clear understanding of customer service and support

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