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[Remote] Sr. Machine Learning Engineer — ML/AI Team

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. A Place for Mom is seeking a Senior Machine Learning Engineer to design, build, and scale production-grade machine learning and Generative AI systems. This role will focus on developing advanced ML and LLM-powered applications that leverage structured and unstructured data to drive business impact.

Responsibilities

  • Machine Learning Model Development and Maintenance:
  • + Study and transform data science prototypes using appropriate ML and GenAI architectures
  • + Design and develop machine learning and LLM-powered systems using modern GenAI architectures (e.g., RAG, prompt engineering, embeddings, vector databases)
  • + Solve complex problems with multilayered data sets and optimize existing machine learning libraries and frameworks
  • + Construct optimized data pipelines to feed both traditional ML models and LLM-based systems
  • + Run machine learning tests and experiments and document findings and results
  • Model Maintenance and Monitoring:
  • + Implement and monitor model and data quality checks to ensure accuracy and consistency of our models and pipelines in production
  • + Ensure system reliability, performance optimization, and responsible deployment of ML and LLM solutions in production
  • + Manage the full model lifecycle, including retraining, performance monitoring, and continuous improvement
  • Collaboration and Support:
  • + Partner with Product, Engineering and Business stakeholders to translate requirements into scalable AI/ML and GenAI solutions, contributing to system architecture and technical design
  • + Provide technical guidance and support on AI/ML initiatives, delivering clear, actionable insights to stakeholders
  • + Contribute to AI engineering standards and best practices across the organization
  • Best Practices and Documentation:
  • + Create and maintain comprehensive documentation for ML and GenAI systems, including prompt libraries, evaluation frameworks, and architectural decisions
  • + Establish and promote best practices across MLOps, LLMOps and AI system governance

Skills

  • Master's degree in Computer Science, Mathematics, or a related field, or equivalent working experience
  • 5+ years of proven experience as a Machine Learning Engineer, with significant experience working with data from structured and unstructured data sources, ETL processes, and data quality management
  • Strong proficiency in SQL, Databricks, AWS services, Python, and Spark
  • Experience with ML frameworks such as XGBoost, Scikit-learn, TensorFlow, Keras, or PyTorch
  • Hands-on experience building and deploying LLM-powered applications, including prompt engineering, evaluation frameworks, Retrieval-Augmented Generation (RAG), embedding models/vector databases
  • Familiarity with MLOps and/or LLMOps tooling and CI/CD workflows
  • Excellent analytical and problem-solving skills with a strong ability to derive insights from complex data sets
  • Effective communication skills with the ability to convey technical information and business impact to non-technical stakeholders

Benefits

  • 10% Bonus
  • 401(k) plus match
  • Dental insurance
  • Health insurance
  • Vision Insurance
  • Paid Time Off

Company Overview

  • A Place for Mom is a for-profit senior care referral service providing information about senior housing and elder care providers. It was founded in 2000, and is headquartered in Seattle, Washington, USA, with a workforce of 501-1000 employees. Its website is http://www.aplaceformom.com.

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