Note: The job is a remote job and is open to candidates in USA. Jerry.ai is America’s first and only super app to radically simplify car ownership. In this role, you will lead the development of an AI platform and customer experiences, collaborating with engineers and partners to enhance automation and customer satisfaction.

Responsibilities

• Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout
• Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy
• Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards
• Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation
• Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation

Skills

• 4+ years of experience in management consulting or technical product management at a fast-paced startup
• Proven interest in modern LLM systems
• Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards
• A track record of taking complex, strategic ideas and turning them into scalable, production-grade products
• Intrinsically Motivated Technologist: You live and breathe AI. You read the release notes when a new model drops and you've already built your own custom workflows
• Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience
• Optimistic Problem-Solver: You are a 'how can we' thinker who seeks constant improvement and thrives on owning high-impact metrics
• Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses

Benefits

• Offers Equity
• Health, dental, and vision coverage
• Paid time off
• Paid parental leave
• 401(K) plan with employer matching
• Wellness benefits

Company Overview

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