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[Remote] Senior Software Engineer, Lifecycle

Remote · Kenya Full-time

Note: The job is a remote job and is open to candidates in USA. Upstart is a leading AI lending marketplace dedicated to reducing the cost and complexity of borrowing for Americans. They are seeking a Senior Software Engineer to develop scalable backend services for their unified communications platform and collaborate with various teams to enhance customer engagement through innovative solutions.

Responsibilities

  • Design and build scalable backend services that power our unified communications platform across SMS, email, push, and future channels
  • Develop systems for real-time, event-triggered messaging and self-serve marketing automation and experimentation capabilities
  • Translate large, complex datasets into high-leverage marketing capabilities through APIs, streaming pipelines, and reverse ETL workflows
  • Partner closely with product managers, lifecycle marketing, data insights, analytics, and data platform teams to define requirements and deliver impactful, data-driven solutions
  • Lead medium-sized projects independently—proactively identifying risks, managing ambiguity, and driving execution from design through launch
  • Strengthen our engineering culture by improving system reliability, accelerating iteration, and clearly communicating technical trade-offs to cross-functional stakeholders

Skills

  • Bachelor's degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 4 years of experience
  • Experience building and operating microservices and APIs in a cloud environment (preferably AWS)
  • Proficiency in at least one backend language such as Kotlin, Java, Ruby, or Python
  • Demonstrated ability to independently execute on projects, navigate ambiguity, and collaborate effectively with cross-functional partners
  • Excellent written and verbal communication skills with the ability to work in a distributed team
  • Experience supporting Marketing, Growth, or GTM teams, particularly in environments involving CDPs, customer segmentation, or campaign orchestration
  • Experience with reverse ETL tools (e.g., Hightouch, Census), data pipeline tooling (e.g., Airbyte, Fivetran, Databricks), or marketing automation platforms (e.g., Iterable, Braze, or Salesforce Marketing Cloud)
  • Familiarity with real-time event streaming systems and high-throughput messaging architectures
  • Experience integrating with third-party APIs and building systems that ingest, transform, and expose large volumes of data
  • Track record of leading medium-to-large projects and contributing to system design decisions with long-term platform impact

Benefits

  • Target bonuses
  • Equity compensation
  • Generous benefits packages (including medical, dental, vision, and 401k)
  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
  • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
  • Health Savings Account contributions from Upstart for eligible plans (US only)
  • Income protection benefits, including life insurance and disability coverage for added financial security
  • Paid time off, sick leave, and company holidays, in line with local requirements
  • Paid family and parental leave to support caregiving and major life moments (duration varies by country)
  • Family-centered benefits to support fertility, parenthood, and caregiving needs
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
  • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  • Connection and community through team events, all-company updates, and employee resource groups (ERGs)
  • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

Company Overview

  • Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is https://upstart.com/about.
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