Note: The job is a remote job and is open to candidates in USA. Cresta is a company focused on enhancing customer experiences through AI technology. As a Senior Software Engineer, you will design and maintain server architectures for AI Agent solutions, ensuring reliability and performance in high-volume interactions.

Responsibilities

• Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models
• Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions
• Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities
• Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability
• Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents

Skills

• Bachelor's degree in Computer Science or a related field
• 5+ years of experience in backend system architecture, cloud services, or related technology fields
• Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST
• Previous experience working with Virtual Agent or AI Agent systems
• Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases
• Experience in containerized application deployment using Kubernetes and Docker in microservices architectures
• Experience with cloud environments such as AWS, Azure, or Google Cloud, with a strong understanding of cloud security and compliance standards

Benefits

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Company Overview

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