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[Remote] Senior Software Engineer - AI Platform

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. They are seeking a Senior Software Engineer to join their Agentic SDK team, focusing on building AI capabilities that will enhance how enterprises manage sales performance. This role involves owning the technical roadmap for AI projects, making architectural decisions, and mentoring other engineers.

Responsibilities

  • Define and own the technical roadmap for complex AI platform initiatives, driving semi-annual and annual milestones
  • Architect and implement production-grade LLM orchestration systems, including agent frameworks, tool calling, and multi-step reasoning workflows
  • Design MCP integrations and knowledge management systems, including tool orchestration, embedding strategies, and context optimization
  • Lead technical design for cross-functional AI features, making challenging decisions when trade-offs are unclear
  • Establish coding standards, review practices, and architectural patterns for AI development across the Agentic SDK team
  • Coach and mentor P3 engineers, helping them grow toward senior-level scope and autonomy
  • Partner with product teams to translate ambiguous business needs into technical solutions, ensuring alignment to company strategy

Skills

  • 5+ years of professional software engineering experience with demonstrated progression into technical leadership
  • Deep proficiency in Python with experience architecting production backend systems (Django strongly preferred)
  • Strong frontend development skills with React and TypeScript, including experience with complex state management
  • Significant hands-on experience with LLM APIs and building orchestration systems (agent workflows, tool calling, multi-step reasoning)
  • Experience designing and implementing MCP integrations, including tool servers, embedding models, and context management strategies
  • Track record of defining technical roadmaps and leading projects from conception through delivery
  • Experience mentoring engineers and elevating team technical practices
  • Strong ability to make decisions under ambiguity and communicate technical trade-offs to stakeholders
  • Demonstrated curiosity and continuous learning in the rapidly evolving AI/LLM space
  • Experience building internal developer platforms, SDKs, or shared AI/ML infrastructure
  • Familiarity with LLM orchestration frameworks (LangChain, LangGraph, or equivalent)
  • Deep expertise in agent architectures: multi-agent systems, tool use, planning algorithms, or memory systems
  • Experience with prompt optimization, evaluation frameworks, or LLM observability tools (LangSmith, Weights & Biases)
  • Background in building AI features that shipped to enterprise customers
  • Experience at a B2B SaaS company scaling from Series B through growth stage
  • Familiarity with sales performance, commissions, or financial software domains
  • Contributions to AI/ML open-source projects or technical publications

Benefits

  • Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
  • Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
  • Annual Stipends: Dedicated funds for your professional development and caretaking needs.
  • Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
  • Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
  • Premium Tools: The latest Apple hardware to empower you to do your best work.
  • Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

Company Overview

  • CaptivateIQ develops a sales compensation platform designed to help businesses leverage the power of incentives to motivate teams. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.captivateiq.com.
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