Note: The job is a remote job and is open to candidates in USA. FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions. They are seeking a Senior QA Engineer to join their Quality Assurance team, where the role involves developing and executing test plans, performing manual and automated testing, and driving continuous improvement in QA processes.

Responsibilities

• Develop and execute test plans and strategies that meet functional requirements, user stories, and user acceptance criteria
• Participate in release planning and product roll-out
• Perform hands-on manual and automated testing (both "black" and "grey" box)
• Execute application, usability, functional, regression and performance testing for business applications in a client/server environment
• Review, author and maintain flexible and maintainable automated test scripts to support back-end QA automation
• Identify, track, and analyze recurring issues, bugs, and defects across multiple products; develop and implement effective solutions to prevent recurrence
• Communicate product readiness, generation of quality metrics, level of quality, and results to Quality Assurance Management and the project team
• Proactively identify gaps in QA and testing processes, develop solutions, and drive continuous improvement

Skills

• Bachelor's degree in computer science, applications systems design, or other related data processing field of study
• 12+ years' experience in the software quality assurance industry with strong QA process knowledge
• Excellent testing skills and experience with commercial software development processes, SaaS or ASP (Application Service Provider) for browser-based applications, client/server application and database driven applications on Unix/Linux, Windows
• Demonstrable project management experience in successfully delivering multiple testing engagements using Agile methodologies, preferably in a global organization
• Proficient in RDBMS and NoSQL databases, with the ability to write and optimize complex queries
• Ability to develop and implement test automation strategies
• Proficiency in Python, GitHub/SVN, and test management tools like QTEST, JIRA, Quality Center
• Experience testing and validating C++ applications
• Should have experience with migration, upgrade, integration, and end-to-end testing
• Experience with Docker and Kubernetes is good to have
• Good to have knowledge of performance tools (e.g., Apache JMeter, Load, Soak, Stress, Spike) and CI/CD tools (e.g., Jenkins)

Benefits

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

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