Note: The job is a remote job and is open to candidates in USA. Tides is a nonprofit and philanthropic organization committed to advancing social justice. They are seeking a Senior Manager, Project Management to oversee the Project Management Office and delivery of product and digital transformation projects, ensuring alignment and effective adoption of new systems and processes across the organization.

Responsibilities

• Own and drive PMO responsible for strategic best practices and executing product delivery and digital transformation initiatives
• Develop organizational project management and product delivery capabilities, standards and behaviors for effective coordination and prioritization of projects
• Improve the success rates, learn from past mistakes, make processes more efficient with clear documentation and learnings
• Lead change management strategy for enterprise projects, including stakeholder assessment, change impact analysis, readiness planning, and adoption measurement
• Develop and execute communication, training, and engagement plans
• Partner with leaders and cross-functional teams to identify change risks, address resistance, and build alignment
• Establish repeatable change management practices to support consistent adoption and continuous improvement across the organization
• Lead cross-functional project teams, identify systems and processes to drive operational excellence, and support internal stakeholders to ensure they are delivering for our partners
• Develop strong rapport with internal stakeholders to promote service improvements and prioritize new feature enhancements based on partner and team needs
• Coordinate testing of implementation, conduct training, and facilitate communication and alignment across teams
• Develop new approaches to address barriers to operational excellence
• Develop and manage project budgets, forecasts, and spending plans to ensure initiatives are delivered within approved financial parameters
• Partner with Finance, procurement, and project stakeholders to support financial planning, contract tracking, invoice review, and budget reporting
• Use project and financial data to inform priorities, optimize investments, and improve fiscal accountability across the portfolio

Skills

• Demonstrated leadership in large-scale project design, product delivery, and execution
• Ability to translate strategy into clear, actionable plans
• Commitment to a collaborative, team-oriented environment
• Excellent written, verbal, and interpersonal communication skills
• Strong analytical and problem-solving skills
• Strong leadership and motivational skills with a consistent record of results
• Ability to manage multiple cross-functional initiatives across partners, processes, and systems
• Ability to influence stakeholders across functions and levels
• Ability to lead operational initiatives across teams and drive change effectively
• Strong technology fluency
• Experience with Salesforce, NetSuite, and other CRM and ERP systems
• Commitment to Tides' vision, mission, and approach
• 7 years of direct experience and relevant bachelor's degree; or 9 years of relevant experience. 3 years of experience must be in supervisory, project, or technical leadership capacity
• PMP or Agile certification is strongly preferred
• MBA degree or comparable years or relevant experience preferred
• Experience in change management across complex organizations
• Experience leading and successfully delivering team engagements that require identification, prioritization, design, and implementation of scalable solutions

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