Note: The job is a remote job and is open to candidates in USA. Humana Inc. is a leading U.S. healthcare company, seeking a Senior Installation Administration Professional to lead end-to-end implementation projects for healthcare clients. This role involves managing client relationships, driving process improvements, and delivering impactful solutions in a dynamic healthcare environment.

Responsibilities

• Overall accountability for the end-to-end implementation process from point of sale to go-live
• Prioritize and balance multiple responsibilities and projects, pivoting as necessary
• Implement strategies to improve processes with a focus on achieving measurable improvements in key performance indicators
• Facilitate innovative client solutions for unique group setup

Skills

• Bachelor's degree or 3 years equivalent healthcare experience
• Previous relationship management experience
• Experience implementing, managing, or consulting on accounts from 10-100,000 lives/retirees
• Ability to effectively communicate with leadership and peers, inside and outside the organization, both verbal and written
• Project or process management experience
• Proficient in Microsoft suite to include proficiency with Excel (sort pivot tables, compare excel files systematically)
• Ability to use analytical thinking and determine root cause(s) and recommended solution(s) and identify trends for preventative action
• Analytical thinker with success in introducing new processes and/or process improvements in operational environments
• Group Medicare knowledge
• Self-starter who takes initiative, ownership and anticipates future trends accurately

Benefits

• This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
• Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
• Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Company Overview

Company H1B Sponsorship