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[Remote] Remote Customer Service Entry Level

Remote · Pakistan Full-time

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is expanding its remote team and seeking motivated professionals who want meaningful, flexible, and growth-oriented careers. As a Remote Account Representative, you’ll connect virtually with individuals and families who have requested information about supplemental benefit programs, guiding clients through their coverage options in a professional environment.

Responsibilities

  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Understand client needs and provide guidance on available coverage options
  • Explain benefits clearly, answer questions, and assist with enrollment
  • Maintain organized digital records and follow-up communications
  • Participate in team calls, training sessions, and professional development meetings
  • Collaborate with teammates to share strategies and support team growth

Skills

  • Confident communicator comfortable speaking with clients virtually
  • Motivated by helping people and providing strong client service
  • Organized and self-motivated while working remotely
  • Comfortable using digital platforms such as Zoom and CRM systems
  • Legally authorized to work in the United States
  • Access to a Windows-based laptop or desktop computer with reliable internet

Benefits

  • 100% remote work environment — work from anywhere in the U.S.
  • Flexible scheduling to support work-life balance
  • Warm leads provided — no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Advancement opportunities into leadership roles
  • Supportive and collaborative team culture

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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