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[Remote] Regional Inside Sales Representative

Remote · Nigeria Full-time

Note: The job is a remote job and is open to candidates in USA. Heatcraft Worldwide Refrigeration is a part of Lennox, a company with a legacy in HVAC and refrigeration. They are seeking a Regional Inside Sales Representative to drive growth by engaging new prospects, supporting existing customers, and delivering a strong overall customer experience.

Responsibilities

  • Grow an assigned territory as your core mission — capturing new customers and developing dormant accounts to drive discretionary revenue growth
  • Own and advance sales opportunities for commercial customers from qualified leads generated through lead development efforts
  • Build and execute a sales strategy for your assigned accounts to generate revenue and deepen customer engagement
  • Recommend products and solutions based on customer needs, technical requirements, and applicable regulations
  • Reconnect with dormant accounts and uncover new opportunities to expand Lennox’s reach and impact
  • Meet or exceed prospecting activity KPIs — including outreach volume, pipeline created, new-account registrations, and conversion — alongside your sales quota
  • Analyze customer spend and engagement trends to identify high-potential accounts for future growth and field sales partnerships
  • Partner closely with Territory Managers to ensure a seamless transition when accounts move from inside to field sales coverage
  • Negotiate pricing and service terms to create win-win outcomes for customers and the business
  • Deliver a high-quality post-sale experience that builds trust, strengthens long-term relationships, and drives repeat business
  • Travel occasionally to visit customers, strengthen relationships, and advance key opportunities (up to ~10% of the year)

Skills

  • Bachelor's degree or an equivalent combination of education and relevant experience
  • At least 1 year of related sales, account management, or customer-facing experience, with strong skills in relationship building, listening, persuasion, negotiation, and time management
  • Understanding of core sales principles, including how to position products and services, influence decisions, and support business growth
  • Familiarity with sales techniques, product presentations, and go-to-market strategies that help convert opportunities into results
  • Commitment to delivering excellent customer service and understanding customer needs at every stage of the sales process
  • Ability to maintain quality standards, assess customer satisfaction, and build credibility through responsive support
  • Strong written and verbal communication skills with the ability to connect effectively across a variety of audiences
  • Intermediate industry and product knowledge, with the ability to quickly build expertise and confidence in customer conversations
  • Comfort with self-directed prospecting and a track record of hitting activity and pipeline targets
  • Willingness to travel up to ~10% of the time

Benefits

  • Tuition reimbursement
  • Medical, dental, and vision insurance
  • Prescription drug coverage
  • 401(k) retirement plan
  • Short-term disability insurance
  • 8 weeks paid birthing leave
  • 2 weeks paid bonding leave
  • Life and long-term disability insurance
  • Up to: 12 days of paid time off
  • 2 paid well-being days
  • 1 paid volunteer day
  • 12 paid holidays
  • 3 floating holidays per year
  • New hires are guaranteed to receive at least the target commission for six months
  • The competitive compensation plan also includes an uncapped bonus structure based on performance exceeding 100% of the plan across three individual categories

Company Overview

  • Heatcraft Worldwide Refrigeration is a company that fulfills all your commercial refrigeration needs. It was founded in 1990, and is headquartered in Stone Mountain, Georgia, USA, with a workforce of 1001-5000 employees. Its website is http://www.heatcraftrpd.com.
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