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[Remote] Records Team Member

Remote · United States Full-time

Note: The job is a remote job and is open to candidates in USA. Array is a company focused on providing equal employment opportunities, and they are seeking a Records Team Member responsible for managing legal records processing. This role involves organizing incoming correspondence, ensuring accurate documentation, and maintaining digital records to support legal requests.

Responsibilities

  • Register all incoming responses related to legal requests for records
  • Request client approval for additional fees submitted by custodians
  • Track, identify, and account for undocumented or unmatched responses
  • Upload, organize, and maintain digital records in the correct network folders
  • Match received documents to the correct legal request or case
  • Request additional information from clients when needed
  • Provide status updates and relevant information to internal and external stakeholders
  • Maintain accurate documentation and notes in DAS or other internal systems

Skills

  • Strong attention to detail and accuracy in data and document handling
  • Proficiency in computer systems, file management, and digital record organization
  • Ability to input detailed notes into DAS or other records software
  • Ability to navigate a shared network, create folders, and maintain file structure
  • Strong written communication skills for client and internal correspondence
  • Ability to manage multiple incoming requests and prioritize work effectively

Benefits

  • People-Focused Culture
  • Competitive Pay & Quarterly Incentives
  • Comprehensive Benefits, 401k & Wellbeing Programs (link for details)
  • Paid Time Off & Holidays
  • Professional Development & Career Growth Opportunities

Company Overview

  • Array is a litigation support partner that delivers speed, accuracy, and unmatched service that manages the logistics of litigation. It was founded in 2020, and is headquartered in Austin, Texas, USA, with a workforce of 51-200 employees. Its website is http://www.trustarray.com.
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