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[Remote] QA Manager

Remote · Canada Full-time

Note: The job is a remote job and is open to candidates in USA. Cast & Crew is a provider of technology and services for the global entertainment industry. They are seeking a QA Manager to lead and mentor QA engineers while improving automation frameworks and quality engineering practices within the organization.

Responsibilities

  • Design and evolve automation frameworks for:
  • Web applications
  • APIs (REST and GraphQL)
  • Integration and event-driven workflows
  • Mobile web platforms
  • Build and improve automated regression, smoke, integration, and end-to-end testing capabilities
  • Integrate automated testing into CI/CD pipelines using GitHub Actions, Azure DevOps, Jenkins, or Buildkite
  • Implement quality gates, reporting, and release validation processes
  • Partner with Platform and DevOps teams to improve test environments, observability, and developer workflows
  • Help modernize legacy automation frameworks and improve test reliability
  • Drive AI innovation within Quality Engineering by identifying opportunities to leverage AI-assisted tooling, automation generation, intelligent test optimization, failure analysis, and developer productivity workflows
  • Partner with Engineering leadership to evaluate and implement modern AI-enabled testing solutions that improve release confidence, testing efficiency, and engineering velocity
  • Champion shift-left engineering practices through automation, reusable testing patterns, self-service tooling, and AI-assisted developer enablement
  • Explore and introduce emerging quality engineering technologies, frameworks, and automation strategies that help scale testing capabilities across the organization
  • Partner with Engineering and Product leaders to embed quality earlier in the development lifecycle
  • Help developers adopt unit, API, integration, and automation testing best practices
  • Drive developer-owned quality and self-service testing capabilities
  • Establish scalable testing standards, reusable tooling, and automation patterns
  • Improve release confidence through better automation coverage and CI/CD enforcement
  • Leverage AI-assisted tooling and automation to improve testing efficiency and engineering velocity
  • Lead and mentor QA engineers while remaining hands-on technically
  • Collaborate cross-functionally with Engineering, Product, DevOps, Release Engineering, and Security teams
  • Provide technical guidance on testing strategy, automation architecture, and quality best practices
  • Proven ability to lead and mentor both onshore and offshore QA engineering teams within a matrixed organization, driving alignment across Engineering, Product, Platform, and Release teams while fostering strong collaboration, accountability, and delivery excellence
  • Drive alignment around quality goals, release readiness, and engineering standards
  • Track and communicate quality metrics, risks, and improvement opportunities

Skills

  • 10+ years of experience in Quality Engineering, Software Testing, or Test Automation
  • 4+ years of QA leadership or management experience
  • Strong hands-on automation engineering experience
  • Experience building and scaling automation frameworks
  • Expertise with tools such as: Playwright
  • Experience testing APIs, integrations, and distributed systems
  • Strong coding or scripting skills in JavaScript/TypeScript, Python, Java, or similar languages
  • Experience integrating testing into CI/CD pipelines
  • Strong understanding of shift-left testing practices and modern SDLC workflows
  • Experience working closely with Engineering and Product teams in Agile environments
  • Hands-on experience leveraging modern AI engineering tools and workflows, including ClaudeCode, AI skills frameworks, agents, and collaborative AI coworker models to improve developer productivity, automation generation, test strategy, and quality engineering workflows
  • Strong communication and collaboration skills with the ability to influence across teams
  • Experience with mobile web testing and BrowserStack
  • Experience with Maestro or Detox for mobile automation
  • Experience with Cypress
  • Experience with Appium
  • Experience with Postman/Newman
  • Experience with contract testing and service virtualization
  • Experience with observability platforms such as Datadog
  • Experience with visual regression testing
  • Experience in payroll, fintech, ERP, or regulated environments
  • Experience testing OCR or document processing workflows

Benefits

  • Medical
  • Dental
  • Vision
  • PTO
  • Health and wellness programs
  • Employee discounts

Company Overview

  • Cast & Crew began modestly as a small business that provided payroll services to the commercial and the music business. It was founded in 1976, and is headquartered in Burbank, California, USA, with a workforce of 501-1000 employees. Its website is http://www.castandcrew.com.
  • Company H1B Sponsorship

  • Cast & Crew has a track record of offering H1B sponsorships, with 1 in 2026, 6 in 2025, 2 in 2024, 3 in 2023, 7 in 2022, 5 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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