Note: The job is a remote job and is open to candidates in USA. Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT) and text-to-speech (TTS). As a QA Engineering Manager, you will ensure the quality of Deepgram’s products by defining and executing the QA strategy, managing a team, and aligning testing processes across engineering and product teams.

Responsibilities

• Own QA Strategy & Execution: Define and execute the cross-product test strategy (manual + automated) with daily/weekly validation cycles
• Build & Lead Team: Manage, mentor, and grow a QA team spanning engineers and specialists
• Cross-Engineering Alignment: Partner with product and engineering managers to embed testing into every release pipeline
• Test Infrastructure & Tooling: Drive strategy and adoption of frameworks, automation platforms, and CI/CD quality gates
• Governance & Compliance: Own QA oversight for HIPAA, PCI FedRAMP, and all applicable quality standards
• Quality Metrics & Reporting: Define KPIs, publish regular dashboards, and lead quality reviews with engineering and product leadership
• Release Candidate Qualification: Be the final gatekeeper for release signoff, balancing risk and velocity for our frontier AI services
• Customer Feedback Integration: Tie production monitoring and support feedback into QA strategy and iteration cycles
• Exploratory Testing: Foster edge-case discovery and testing creativity to prevent regressions and long term improvement for frontier research based products

Skills

• 7+ years in QA or Software Engineering with 2–3+ years in a leadership/managerial role
• Proven experience leading test strategy and execution in SaaS, APIs, or AI/ML platforms
• Expertise in test automation frameworks, CI/CD integration, and cross-platform validation
• Familiarity with compliance frameworks (HIPAA, SOC2, FedRAMP)
• Strong communicator, capable of aligning quality priorities across engineering, product, and operations
• Data-driven mindset: experienced in defining and acting on KPIs and operational metrics

Benefits

• Medical, dental, vision benefits
• Annual wellness stipend
• Mental health support
• Life, STD, LTD Income Insurance Plans
• Unlimited PTO
• Parental leave
• Flexible schedule
• 12 Paid US company holidays
• Quarterly personal productivity stipend
• One-time stipend for home office upgrades
• 401(k) plan with company match
• Tax Savings Programs
• Learning / Education stipend
• Participation in talks and conferences
• Employee Resource Groups
• AI enablement workshops / sessions
• For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible.

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