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[Remote] Provider Operations Coordinator

Remote · Portugal Full-time

Note: The job is a remote job and is open to candidates in USA. Equum Medical is an innovative leader in the healthcare technology industry, dedicated to transforming how patients access critical medical services. The Provider Operations Coordinator supports the operational, technical, and administrative needs of a physician service line, focusing on onboarding and scheduling systems coordination.

Responsibilities

  • Coordinate onboarding and orientation for physicians and providers, including setup and training on telehealth platforms, audiovisual (AV) systems, EMR, and communication tools
  • Serve as a liaison between clinical teams, IT, and operations to ensure seamless system access and functionality
  • Support physician scheduling processes and assist with staffing models and forecasting to meet service demand
  • Monitor provider utilization and contribute to workforce planning efforts
  • Ensure compliance with organizational standards, documentation requirements, and system usage protocols
  • Maintain and evaluate demand and supply models to forecast trends and optimize planning strategies

Skills

  • Bachelor's degree in business, healthcare administration, or related field (or equivalent experience)
  • Experience in healthcare operations, telehealth, or clinical systems- EMR familiarity strongly preferred
  • Experience in physician scheduling strongly preferred

Benefits

  • We also promoted flexible scheduling to help maintain work life balance and long-term career sustainability.

Company Overview

  • Equum Medical is a provider of acute care telehealth and teleICU solutions. It was founded in 2010, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://equummedical.com/.
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