Note: The job is a remote job and is open to candidates in USA. Uptime Institute is the Global Digital Infrastructure Authority, helping companies optimize critical IT assets while managing costs and efficiency. The Project Manager will plan, coordinate, and deliver a portfolio of technology projects, focusing on IT Operations and Software Development, while driving projects from initiation through delivery and managing scope, schedule, budget, and risk.

Responsibilities

• Plan, manage, and deliver IT Operations projects including software rollouts, infrastructure upgrades, and systems deployments
• Plan, manage, and deliver Software Development projects in coordination with the development team, CIO, and product management
• Develop and maintain project plans, schedules, budgets, and resource allocations
• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Maintain healthy project and sprint backlogs while managing sprint turnover frequency
• Track project progress, manage risks and dependencies, and proactively resolve issues and blockers
• Administer and maintain project tracking in Jira, ensuring accurate status, reporting, and metrics
• Coordinate across internal teams, stakeholders, and external vendors to align priorities and timelines
• Communicate project status, milestones, and risks clearly to stakeholders and leadership
• Help define and improve internal project management processes, standards, and documentation
• Ensure projects are delivered on time, within scope, and within budget

Skills

• 3+ years of experience managing technology projects
• Hands-on experience with Agile methodologies (Scrum, Kanban)
• Hands-on experience with Jira for project and backlog management
• Demonstrated experience managing both IT infrastructure/operations projects and software development projects
• Strong understanding of the software development lifecycle (SDLC)
• Excellent organizational, prioritization, and time-management skills
• Strong verbal and written communication skills
• Proven ability to manage multiple concurrent projects and competing priorities
• Ability to work both independently and collaboratively with a global, distributed team
• PMP, Certified ScrumMaster (CSM), or equivalent certification a plus
• Experience with software rollouts and infrastructure deployments a plus

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