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[Remote] Professional Services Technical Consultant

Remote · United States Full-time

Note: The job is a remote job and is open to candidates in USA. Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. As a Professional Services Technical Consultant, you will design, develop, maintain, and support account reconciliation and positive pay solutions, collaborating with clients and internal teams to deliver reliable mainframe-based solutions.

Responsibilities

  • Develop, modify, and maintain COBOL applications in an IBM z/OS environment supporting ARP/SMS batch and online processing
  • Configure and extend ARP/SMS functionality for positive pay reporting, same-day and next-day exception processing, and account reconciliation services
  • Customize file layouts, control tables, and reconciliation workflows to meet client business requirements for partial and full deposit reconciliation
  • Troubleshoot and resolve production incidents involving ARP/SMS jobs, Customer Information Control System (CICS) transactions, file transfers, and data integrity issues
  • Optimize COBOL programs, Job Control Language (JCL), and Database 2 (DB2) or Virtual Storage Access Method (VSAM) access methods to improve online performance and batch efficiency
  • Create and maintain technical specifications, runbooks, and workflow documentation to support implementation and ongoing production support
  • Collaborate with clients, internal delivery teams, and product stakeholders to define requirements, validate solutions, and support successful delivery

Skills

  • 5+ years of experience developing and supporting mainframe applications in an IBM z/OS environment using COBOL, JCL, TSO/ISPF, CICS, and VSAM
  • 5+ years of experience working with account reconciliation, positive pay, or treasury management processing in a financial services environment
  • 4+ years of experience troubleshooting production incidents, resolving batch and online processing issues, and supporting data integrity in mainframe systems
  • Experience configuring and supporting ARP/SMS modules, including positive pay exception reporting, reconciliation cycles, file layouts, and control tables
  • Experience using debugging and analysis tools such as Xpediter, InterTest, or similar mainframe diagnostic tools
  • Ability to analyze business requirements and translate them into technical solutions for batch and online processing workflows
  • Bachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent combination of education, related experience and/or military experience
  • Experience with additional Fiserv mainframe products such as PEP+
  • Experience using Endevor, Changeman, or similar source code management tools
  • Exposure to Agile or Information Technology Infrastructure Library (ITIL) processes in a mainframe environment
  • Knowledge of check processing lifecycle, positive pay matching logic, and treasury management reconciliation workflows

Benefits

  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental and military leave.

Company Overview

  • Fiserv, Inc. It was founded in 1984, and is headquartered in Central, Catalonia, ESP, with a workforce of 10001+ employees. Its website is https://merchants.fiserv.com/.
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