Note: The job is a remote job and is open to candidates in USA. TEK NINJAS is seeking a Principal Voice Platform Engineer to serve as the primary subject matter expert for Twilio-based telephony architecture in enterprise healthcare communication programs. This senior individual-contributor role involves defining architecture and ensuring the successful migration of healthcare organizations to modern cloud-native platforms.

Responsibilities

• Designing, validating, and governing Twilio Voice SDK, Twilio Studio, WebHooks and TwiML orchestration solutions at scale
• Defining the architecture that all migration engineers follow

Skills

• Expertise in Twilio Voice SDK
• Experience with Twilio Studio
• Knowledge of WebHooks and TwiML orchestration solutions
• Ability to design, validate, and govern telephony architecture
• Experience in migrating telephony infrastructure from Genesys PureConnect, Cisco, Avaya to cloud-native platforms
• Strong understanding of enterprise healthcare communication programs
• Technical leadership experience
• Ability to define architecture for migration engineers

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