Note: The job is a remote job and is open to candidates in USA. Optum is a global leader in health care innovation, focused on developing solutions that enhance health systems and improve lives. They are seeking a Principal Site Reliability Engineer (SRE) to establish and scale reliability practices across large-scale cloud platforms, emphasizing automation and AI-enabled operations.

Responsibilities

• Define and drive SRE standards across teams
• Lead implementation of:
• + SLOs, SLIs, error budgets
• + Observability (metrics, logs, tracing)
• + Resiliency patterns (failover, self-healing)
• Improve reliability through automation and proactive risk mitigation
• Drive reliability practices in Azure environments
• Apply AIOps (anomaly detection, intelligent alerting, automation)
• Influence engineering teams without direct authority

Skills

• Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
• 10+ years of experience in Site Reliability Engineering, Software Engineering, or Cloud Engineering
• Experience influencing multiple teams or platforms without direct ownership
• Demonstrated experience improving reliability through automation, tooling, or AI-enabled approaches
• Proven hands-on expertise in: Reliability engineering (SLOs, SLIs, incident management, observability)
• Distributed systems in cloud environments (Azure preferred)
• Solid understanding of system design, performance, scalability, and failure modes
• Experience implementing AI/ML or AIOps solutions in production environments (e.g., anomaly detection, alert optimization, automation)
• Experience standardizing observability frameworks (e.g., OpenTelemetry or similar)
• Experience working in complex enterprise or regulated environments
• Background supporting large-scale, mission-critical systems
• Proven ability to influence senior technical stakeholders
• Location: MN
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Benefits

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Company Overview