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[Remote] Operations Associate - Third Party Managers

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. Advyzon is seeking an Operations Associate – Third Party Managers to support the operational and service needs of strategists utilizing the AIM platform. The role involves being a key point of contact for operational support, onboarding, billing coordination, reporting, and day-to-day service requests related to third party managers and strategists on the platform.

Responsibilities

  • Support onboarding and operational setup of strategists and third party managers on the AIM platform
  • Coordinate strategist fee setup, billing communications, invoice distribution, and related operational processes
  • Assist with fee reconciliation, tracking, and resolution of fee-related inquiries and discrepancies
  • Generate and distribute reports for strategists and internal stakeholders
  • Support operational service requests including password resets, account maintenance, and platform support items
  • Coordinate intake and processing of strategist performance files for platform uploads and reporting
  • Assist with setup and maintenance of shell models and related platform configurations
  • Monitor workflows and proactively identify and resolve operational issues while escalating complex items as needed
  • Partner with internal teams to improve processes, drive operational efficiencies, enhance the strategist experience, and identify opportunities to leverage AI, automation, and product enhancements
  • Maintain accurate records, documentation, and tracking related to strategist operational workflows

Skills

  • Strong communication skills, both written and verbal
  • Strong attention to detail and organizational skills
  • Demonstrated curiosity and willingness to embrace AI, automation, and emerging technologies to improve operational efficiency and scalability
  • Ability to manage multiple tasks and workflows with accuracy and accountability
  • Strong problem-solving skills and ability to work independently
  • Comfortable working cross-functionally with operations, product, service, and leadership teams
  • Proficiency in Microsoft Office applications, particularly Excel
  • A proactive, entrepreneurial mindset with a willingness to learn and grow in a fast-paced environment
  • Ability to thrive in a remote work environment while remaining highly responsive and accountable
  • Bachelor's degree required
  • Interest in financial services, wealth management, or platform operations

Company Overview

  • Advyzon is a cloud-based platform that offers management and customizable performance reporting for financial advisors. It was founded in 2012, and is headquartered in Chicago, Illinois, USA, with a workforce of 51-200 employees. Its website is https://advyzon.com/main/index.html.
  • Company H1B Sponsorship

  • Advyzon has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2022, 3 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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