Note: The job is a remote job and is open to candidates in USA. Siemens Healthineers is a leader in medical technology, pushing the boundaries to create better outcomes for patients. They are seeking a Customer Service Engineer I who will install, service, and maintain imaging equipment while ensuring customer satisfaction and managing financial performance in the Eastern KY area.

Responsibilities

• You will be servicing Imaging Equipment in the Eastern KY area. Customer Service Engineer Level based on prior experience
• You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction
• You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately

Skills

• Minimum high school diploma, Technical Degree or equivalent experience
• 1-2+ Years of field service experience is desired
• Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting
• You have strong customer service and communication skills
• Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
• Valid driver's license, ability to drive independently day and night, and good driving record required
• Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone
• This role is governed by our Fleet Safety Policy. To be eligible for employment, applicants must hold a valid driver's license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law)

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

Company Overview

Company H1B Sponsorship