Note: The job is a remote job and is open to candidates in USA. Humana is a leading U.S. healthcare company committed to advancing health outcomes through innovative analytics. The Lead Data Scientist (Experimentation) will design and operate the learning engine for CAHPS & HOS, ensuring reliable learning and measurement strategies for interventions while collaborating with operations teams and external vendors.

Responsibilities

• Develop and own rigorous study designs and measurement plans for CAHPS & HOS interventions, pilots, and programs
• Build, maintain, and scale lightweight A/B testing frameworks to facilitate rapid, consistent experimentation and learning
• Create and maintain a centralized inventory of experiments, insights, and learnings to support organizational knowledge and strategy
• Partner with operations teams and external vendors to ensure methodological integrity and effective, continuous measurement
• Conduct early and consistent evaluation of causal impact, ensuring actionable insights are generated and communicated to stakeholders
• Iterate on study and measurement approaches to accelerate feedback loops and reduce uncertainty in decision-making

Skills

• Bachelor's degree in Data Science, Statistics, Epidemiology, or related field
• 5+ years of experience in study design, experimentation, or applied data science
• Expertise in A/B testing, causal inference, and measurement strategies
• Proficiency in programming languages and statistical tools (e.g., Python, SQL)
• Demonstrated ability to articulate ideas effectively in both written and oral forms with strong collaboration skills
• Ability to work independently and exercise sound judgment on complex analytic issues
• Master's degree or PhD in a quantitative discipline
• Experience in healthcare analytics, survey research, or Stars performance measurement
• Familiarity with automation tools for experiment workflow
• Knowledge of learning design principles and rapid feedback methodologies

Benefits

• This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
• Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
• Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Company Overview

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