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[Remote] INTERNAL ONLY Regional Scheduler

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. Action Behavior Centers is a provider of ABA therapy for autism, and they are seeking a Regional Scheduler to manage and coordinate schedules across multiple locations. This remote role requires strong organizational and communication skills to ensure effective scheduling that meets patient and team member needs.

Responsibilities

  • Regional Schedulers must be available Monday-Friday 5:00am-2:00pm* (Work schedule could change based on demand and business need)
  • Responsible for daily management of teammate callouts across 15+ locations
  • Responsible for managing the cross center coverage process for 15+ locations
  • Responsible for maintaining and updating center schedules and the daily staffing tracker appropriately based upon callouts / cross center coverage for 15+ locations
  • Responsible for training and onboarding new leaders (CDs, BCBAs, OMs, CAAs) into the regional scheduling process. Serves as a subject matter expert for all tools (e.g. ABA Schedules, Daily Staffing Tracker, etc.) and associated processes
  • Responsible for auditing schedules, re-training leadership, and driving the implementation of scheduling best practices across 15+ locations to meet specified KPIs
  • Keeps regional leadership abreast of critical activity within their region to include but not limited to: 1) centers with critical staffing needs, and the plan to provide adequate support, 2) centers who need assistance adhering to and implementing scheduling best practices, 3) support needed to ensure most optimal collaboration between schedulers and center teams
  • Ideation and creation of additional tools and training materials to improve the overall process
  • Identifies ways to improve regional scheduling tools and processes; actively participates in creating solutions

Skills

  • 1+ year of administrative / operational experience

Benefits

  • Fully Remote Role

Company Overview

  • At Action Behavior Centers (ABC), we help children diagnosed with autism spectrum disorder (ASD) reach milestone moments. It was founded in 2017, and is headquartered in Austin, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.actionbehavior.com.

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