Note: The job is a remote job and is open to candidates in USA. Transform9 is a company that builds AI agents to streamline patient calls for physician practices. They are seeking an Infrastructure / DevOps Engineer to own the AWS infrastructure, manage CI/CD pipelines, and ensure platform reliability while working in a fast-growing environment.

Responsibilities

• Design, build, and manage AWS infrastructure for a real-time, high-availability voice AI platform
• Own CI/CD pipelines — build, test, deploy, and rollback automation across all environments
• Define and implement infrastructure-as-code using Terraform, CDK, or equivalent
• Monitor platform health, define SLOs/SLAs, and build alerting and observability tooling
• Respond to and lead resolution of infrastructure-level incidents; drive post-mortems
• Harden infrastructure for HIPAA compliance — encryption, access controls, audit logging, and network security
• Partner with engineering teams to optimize system performance, cost, and scalability
• Grow the SRE practice: runbooks, incident response playbooks, chaos engineering, and reliability reviews

Skills

• 5+ years in infrastructure, DevOps, or cloud engineering roles
• Deep hands-on AWS experience (ECS/EKS, Lambda, RDS/Aurora, S3, VPC, IAM, CloudWatch, and related services)
• Proficiency with infrastructure-as-code (Terraform preferred)
• Strong CI/CD pipeline experience (GitHub Actions, Jenkins, or equivalent)
• Solid understanding of networking, security groups, load balancing, and DNS
• Experience with container orchestration (Docker, Kubernetes, or ECS)
• Familiarity with observability tooling (Datadog, Grafana, CloudWatch, or equivalent)
• Understanding of HIPAA infrastructure requirements (encryption at rest/in transit, audit trails, access controls)
• Site Reliability Engineering background or formal SRE experience
• Experience supporting real-time or high-throughput systems (voice, streaming, or similar)
• AWS certifications (Solutions Architect, DevOps Engineer, or SysOps)
• Experience with multi-region or active-active deployment architectures
• Database administration or performance tuning experience

Benefits

• Top-tier health coverage: medical, dental & vision
• 401(k)
• Paid time off + holidays, and paid parental leave

Company Overview

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