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Remote Hotel & Vacation Advisor

Remote · Kenya Full-time

Position Overview We are seeking motivated and service-oriented individuals to join our team as a Remote Hotel & Vacation Advisor. In this role, you will assist clients with selecting accommodations, coordinating vacation plans, and ensuring a smooth and enjoyable booking experience. This is an entry-level opportunity within the travel and hospitality industry. No prior experience is required. Training and support are provided.

Key Responsibilities

  • Assist clients with exploring hotel options, vacation packages, and resort stays
  • Provide guidance based on client preferences, travel goals, and budget considerations
  • Support the booking and confirmation process for accommodations and travel services
  • Communicate clearly regarding reservation details, availability, and travel requirements
  • Review travel information for accuracy, including dates and guest details
  • Maintain organized records of client interactions and bookings

Qualifications

  • Strong communication skills with a customer-focused approach
  • Detail-oriented with good organizational abilities
  • Comfortable using online tools and booking platforms
  • Ability to work independently in a remote environment
  • Customer service, hospitality, or administrative experience is helpful but not required

What We Offer

  • Structured onboarding and role-specific training
  • Access to booking systems and travel resources
  • Ongoing support and development
  • Flexible remote work environment
  • Supportive and team-oriented culture

Ideal Candidate This role is well suited for individuals interested in travel planning, hospitality, and customer service, especially those looking to build experience in vacation coordination and booking support. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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