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[Remote] Forward Deployed Product Manager

Remote · Sri Lanka Full-time

Note: The job is a remote job and is open to candidates in USA. Worldpay is a leading global payments technology company that enables millions to move money between buyers and sellers. They are seeking a Forward Deployed Product Manager to lead strategic engagements with a focus on building a multi-module platform tailored for a major client in the endurance event sector.

Responsibilities

  • Be the forward-deployed product lead — embed with the customer, build trust, and become their day-to-day product point of contact for the engagement
  • Run discovery and requirements sessions directly with client stakeholders; surface the real need behind each ask, resolve ambiguity, and drive decisions
  • Translate high-level client objectives and race-day operational realities into clear, measurable functional requirements
  • Communicate relentlessly — progress, risks, trade-offs, and evolving requirements — to both the customer and internal leadership throughout the project lifecycle
  • Define, drive, and maintain the roadmap and backlog for the engagement across both delivery phases — an initial launch and a follow-on phase of enhancements
  • Write clear epics, user stories, and acceptance criteria from a detailed SOW spanning registration and checkout, payments and split settlement, dynamic pricing, race passes, transfers, on-site/race-day operations, identity/SSO, APIs/webhooks, and reporting
  • Prioritize ruthlessly — sequence initial feature development and ongoing change requests against firm delivery deadlines
  • Manage scope against the SOW — identify change requests, quantify their impact on estimate and timeline, and partner with account and delivery leadership to keep the engagement on track
  • Quarterback 2–3 development teams — align sprint goals, manage cross-team dependencies, and orchestrate release sequencing across interdependent modules
  • Prepare release objectives, milestones, and schedules with engineering, project management, design, and QA across all phases of development and launch
  • Partner with Business Analysts and designers to ensure designs and builds meet documented requirements and customer needs
  • Coordinate complex, cross-functional areas — Stripe payments and split settlement, international/multi-currency and VAT/GST, and data and reporting delivered via ACTIVE Hub
  • Drive launch readiness — support UAT, cutover planning, and post-launch stabilization for race-day-critical functionality
  • Act as quarterback of the team and business owner for the overall solution

Skills

  • 4+ years in a product management or product owner role
  • Bachelor's degree
  • Embedded / customer-facing experience — prior forward-deployed, solutions, professional-services, or client-embedded PM work strongly preferred
  • Proven track record of delivering complex software projects on time, on quality, and on budget
  • Demonstrated experience writing epics, user stories, and functional requirements in an agile environment
  • Experience coordinating multiple concurrent development teams and managing cross-team dependencies
  • Exposure to SaaS and ecommerce product development; comfort with payments, APIs/webhooks, and third-party integrations
  • Excellent communication skills, both verbal and written — able to be the trusted face of the product to an external customer
  • Strong business acumen and the ability to translate client objectives into measurable requirements
  • Ability to communicate effectively with different personalities and roles (development, sales, support, customer, analyst, executive) and build strong relationships

Company Overview

  • Worldpay is a global payment processing company offering secure, scalable solutions for online, in-store, and mobile transactions. It is a sub-organization of Global Payments. It was founded in 1971, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 5001-10000 employees. Its website is https://worldpay.com.
  • Company H1B Sponsorship

  • Worldpay has a track record of offering H1B sponsorships, with 39 in 2026, 142 in 2025, 68 in 2024, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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