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[Remote] Epic Research Analyst

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. Prominence Advisors is a healthcare technology strategy and implementation firm seeking an Epic Research Analyst to join their team. The role involves leading the design, build, and configuration of Epic Research, managing complex projects, and working closely with stakeholders to ensure the Epic system meets the needs of the research community.

Responsibilities

  • Lead design, build, and configuration of Epic Research
  • Strong Epic build experience
  • Strong analytical, organizational, and problem-solving skills
  • Works closely with stakeholders and other DTP teams to ensure the Epic system meets the needs of our research community
  • Excellent verbal and written communication abilities
  • Capacity to work effectively with both technical and non-technical stakeholders
  • Assist with Incident queue management in ServiceNow from receiving issues reported by users, to completing required build changes, and following-through with change management, issue resolution with user
  • Create and maintain comprehensive system build documentation, decision logs to ensure transparency and continuity, tipsheets for end user
  • Create and maintain test scripts for unit, integration and UAT testing
  • Execute testing and manage timely resolution of defects, issues, optimization requests

Skills

  • Epic Research certification
  • Minimum of 4-5 years of hands-on experience as an Epic Analyst, Builder, Technical Specialist, or Consultant in a hospital or integrated healthcare environment REQUIRED
  • Strong Epic build experience
  • Strong analytical, organizational, and problem-solving skills
  • Works closely with stakeholders and other DTP teams to ensure the Epic system meets the needs of our research community
  • Excellent verbal and written communication abilities
  • Capacity to work effectively with both technical and non-technical stakeholders
  • Assist with Incident queue management in ServiceNow from receiving issues reported by users, to completing required build changes, and following-through with change management, issue resolution with user
  • Create and maintain comprehensive system build documentation, decision logs to ensure transparency and continuity, tipsheets for end user
  • Create and maintain test scripts for unit, integration and UAT testing
  • Execute testing and manage timely resolution of defects, issues, optimization requests
  • Experience with Epic reporting tools (e.g., Clarity, Caboodle, SlicerDicer)
  • Experience with ServiceNow ticketing system
  • In-depth knowledge of clinical or operational workflows in Research Community and related applications

Benefits

  • Competitive Salaried and Hybrid Compensation Plans
  • Health Care Plan (Medical, HSAs, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Dependent & Health Savings Accounts
  • Short Term & Long Term Disability
  • Paid Time Off (Vacation/Sick & Public Holidays)
  • Training & Development Fund
  • Work From Home
  • Charitable Giving to Causes You Believe In

Company Overview

  • Prominence Advisors is a team of healthcare experts with extensive knowledge in healthcare analytics, data warehousing, data visualization. It was founded in 2013, and is headquartered in Lincolnshire, Illinois, USA, with a workforce of 51-200 employees. Its website is http://www.prominenceadvisors.com.
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