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[Remote] Digital Site Reliability Sr Engineer - Remote

Remote · Portugal Full-time

Note: The job is a remote job and is open to candidates in USA. NTT DATA is a leading business and technology services provider, seeking a Senior Site Reliability Engineer to enhance reliability and performance across their digital platforms. The role involves building scalable CI/CD pipelines, improving observability, and collaborating with development teams to ensure high-quality services.

Responsibilities

  • Implement, maintain, and optimize CI/CD pipelines and tooling (GitLab preferred; Bamboo/Jenkins experience valuable)
  • Support and enhance platform architecture, including EKS, Docker, and containerized application environments
  • Monitor production and non‑production systems using Datadog, Splunk, and related APM tools; troubleshoot and resolve complex issues
  • Collaborate with product and engineering teams to scale applications and infrastructure while ensuring performance and availability
  • Define and refine SLIs/SLOs to measure service health and drive reliability improvements
  • Build automation and tooling using Groovy, Shell, Python, Terraform, Java, or JavaScript
  • Contribute to SRE best practices and help mature SRE capabilities across the Digital organization
  • Enhance CI/CD pipelines with automated testing, quality gates, and improved observability
  • Provide technical leadership for UI, API, and microservices reliability
  • Participate in an on‑call rotation supporting production systems

Skills

  • 8+ years in DevOps/SRE roles with strong experience in CI/CD, containerization, and Kubernetes deployments
  • 5+ years troubleshooting with APM tools (Datadog, Dynatrace)
  • 5+ years log analysis using Splunk
  • 5+ years working with Nexus Repository
  • 5+ years diagnosing and resolving complex technical issues
  • 5+ years demonstrating advanced expertise in core technical areas and commitment to operational excellence
  • 5+ years experience with ServiceNow and Jira for change management
  • 4+ years Unix/Linux shell scripting and supporting NoSQL databases (e.g., Couchbase)
  • 3+ years working with static code analysis tools (Checkmarx, SonarQube)
  • 3+ years applying OWASP security principles
  • Bachelor's degree in Computer Science or equivalent experience
  • Experience leading projects or technical initiatives

Benefits

  • Company benefits including medical, dental, and vision insurance with an employer contribution
  • Flexible spending or health savings account
  • Lifeand AD&D insurance
  • Short- and long-term disability coverage
  • Paid time off
  • Employee assistance
  • Participation in a 401k program with company match
  • Additional voluntary or legally-required benefits

Company Overview

  • NTT DATA, Inc. is a trusted global innovator of business and technology services. It was founded in 1988, and is headquartered in Plano, Texas, USA, with a workforce of 10001+ employees. Its website is https://us.nttdata.com.
  • Company H1B Sponsorship

  • NTT DATA North America has a track record of offering H1B sponsorships, with 18 in 2026, 144 in 2025, 182 in 2024, 257 in 2023, 871 in 2022, 809 in 2021, 1266 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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