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[Remote] Digital Product Manager

Remote · Singapore Full-time

Note: The job is a remote job and is open to candidates in USA. Creative Circle is an ecommerce client seeking a Digital Product Manager to enhance the customer experience and lead a high-performing team. The role involves collaborating with cross-functional teams to design solutions, prioritize product backlogs, and communicate product strategy effectively.

Responsibilities

  • Work with cross-functional teams, including IT, Design, Engineering, and Business stakeholders to identify project opportunities, design, and document requirements
  • Design tailored solutions that address complex business needs, utilizing tools like Shopify, Shopify apps, ERPs, CRMs, and LLMs to enhance operational efficiency and build front-end features
  • Implement and use data to analyze and understand business needs, determining the best priority for the product backlog based on data-centric justification
  • Drive delivery of valuable, usable, and feasible solutions, including third-party solutions
  • Communicate proactively, clearly, and completely with team members, cross-functional teams, strategic partners, and all levels of leadership on product delivery requirements, statuses, impediments, roadmap information, and performance data
  • Gather requirements, elicit information on technical challenges, and describe current and future functionality in partnership with the development team
  • Write requirements and prioritize the backlog based on product strategy and vision
  • Support cross-functional groups with product launch activities including UAT, product demos, training, and support processes
  • Deploy test-and-learn strategies to determine business value and inform future strategy
  • Communicate product strategy, roadmap, deliverables, and performance to stakeholders
  • Lead KPI definition and help teams manage reporting data and next steps

Skills

  • BA/BS Bachelor's Degree preferred
  • 5 to 10+ years of professional experience in Product Management or Product Development
  • 5+ years of collaborating with cross-functional teams
  • Strong understanding of ecommerce (Shopify preferred)
  • Experience with A/B testing ideation and analysis
  • Deep experience reporting data and gathering insights
  • Proven ability to lead technical concepts, manage trade-offs, and evaluate ideas with internal and external partners
  • Professional Agile experience, including requirement documentation and backlog prioritization and management
  • Excellent professional communication and presentation skills
  • Attention to detail and highly organized, with a focus on execution, problem solving, and process improvement
  • Exceptional time management skills and accountability
  • Ability to think critically and adapt quickly in a flexible environment
  • Team player with the ability to work collaboratively
  • Entrepreneurial spirit and self-starter mentality
  • Interest in socially and environmentally responsible organizations and products

Company Overview

  • Creative Circle is one of the largest creative staffing agencies in North America It was founded in 2008, and is headquartered in Atlanta, Georgia, USA, with a workforce of 201-500 employees. Its website is http://creativecircle.com.
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