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[Remote] Customer Service Sales Representative

Remote · Singapore Full-time

Note: The job is a remote job and is open to candidates in USA. The Strickland Group is a family-driven agency powered by one of the largest insurance organizations in the country, dedicated to serving people and enhancing their lives. They are seeking a Customer Service Sales Representative to deliver exceptional client experiences, manage communications, and build relationships with clients who have shown interest in financial protection services.

Responsibilities

  • Master company systems and products to deliver a first-class client experience
  • Follow up with warm leads and prior client inquiries
  • Meet with clients virtually via Zoom or phone during the sales process
  • Manage direct communication between clients and the company
  • Collaborate with your agency team to ensure smooth, professional client experiences
  • Meet or exceed performance goals to earn promotions and leadership opportunities
  • Maintain state licensing requirements and compliance standards
  • Attend weekly virtual meetings for training and team development
  • Build and nurture client relationships through company-provided or self-generated leads
  • Educate clients on how our products help build and protect generational wealth

Skills

  • Ability to work flexible hours — evenings and weekends as needed for clients
  • Reliable cell phone, data, and Wi-Fi access
  • Must pass a background check
  • Complete carrier contracting requirements
  • Active Life & Health Insurance License (or willingness to obtain — we help you get licensed in 7–10 days)
  • Strong time management and organization skills
  • Excellent communication skills — both on the phone and face-to-face
  • A servant leadership mindset focused on helping others
  • 3+ years of experience in sales, customer service, or a related field
  • Comfortable with technology and modern communication tools

Benefits

  • Work remotely with flexible training and scheduling
  • Performance-based bonuses and incentives
  • Annual all-expense-paid trips for top producers
  • Discounted health and life insurance coverage options
  • Leadership development and growth opportunities within the organization
  • The Strickland Group provides the resources and guidance to help you obtain [Life/Health Insurance License] in as little as 7–10 days.

Company Overview

  • The Strickland Group, led by Triston Strickland, is a premier agency in the Life Insurance Industry. It was founded in 2022, and is headquartered in Lumberton, North Carolina, US, with a workforce of 11-50 employees. Its website is https://thestricklandgroup1.com/.
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