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[Remote] Customer Service Representative I (MCS)

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. Stewart Title is a global real estate services company recognized as a top workplace. They are seeking a Customer Service Representative who will promote Stewart's services and provide administrative support to sales teams to help achieve sales goals.

Responsibilities

  • Responsible for answering routine questions and issues about products and services from internal and external customers
  • Effectively resolves inquiries or escalates concerns in a timely fashion
  • Performs a wide range of support functions to assist in departmental processes
  • Follows clearly defined procedures to complete daily tasks and responsibilities
  • Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
  • Uses basic communication skills to address internal and/or external clients and/or team members
  • Individual contributor working under direct supervision with little autonomy
  • Performs all other duties as assigned by management

Skills

  • High school diploma required
  • Typically requires 0-2 years of related work experience
  • Bachelor's preferred

Benefits

  • A variety of health and wellness insurance options and programs
  • Paid time off
  • 401(k) with company match
  • Employee stock purchase program
  • Employee discounts

Company Overview

  • Stewart Title is a global real estate services company. It is a sub-organization of Stewart Title. It was founded in 1893, and is headquartered in Houston, Texas, USA, with a workforce of 5001-10000 employees. Its website is https://www.stewart.com/.
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