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[Remote] Customer Growth Representative

Remote · Brazil Full-time

Note: The job is a remote job and is open to candidates in USA. FBSPL is seeking a Customer Growth Representative to connect with small and mid-sized businesses and guide them through onboarding for POS systems and payment solutions. The role focuses on outreach, relationship-building, and helping business owners adopt tools that support their daily operations.

Responsibilities

  • Connect with business owners to learn about their current setup and needs
  • Introduce POS systems and payment tools that simplify daily operations
  • Attend scheduled meetings and follow up with interested businesses
  • Guide new clients through the onboarding process from first conversation through setup
  • Build trust through clear, friendly, and consistent communication
  • Track conversations, notes, and progress in the CRM system
  • Collaborate with your team to meet new business engagement goals

Skills

  • Experience in customer-facing, outreach, or relationship-based roles is helpful but not required
  • Strong communication and listening skills
  • A positive, professional approach and willingness to learn
  • Comfort working independently in a remote environment
  • Basic computer skills and familiarity with virtual meetings

Benefits

  • Pre-qualified leads and scheduled conversations provided
  • Training, mentorship, and ongoing support
  • Performance-based compensation with growth potential
  • Full-time, flexible role with a supportive team culture
  • Opportunities for long-term advancement

Company Overview

  • FBSPL is a BPM consulting firm that assists businesses globally with unique and custom business process solutions. It was founded in 2006, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.fbspl.com/.
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