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[Remote] Client Success Coordinator

Remote · Brazil Full-time

Note: The job is a remote job and is open to candidates in USA. Comscore is pioneering the future of cross-platform media measurement, and they are seeking a Client Success Coordinator to provide essential administrative and operational support to their Client Success organization. This entry-level role involves assisting account teams with reporting workflows, data QA, scheduling, and internal tracking to ensure smooth operations and support client deliverables.

Responsibilities

  • Provide day-to-day administrative and operational support to Client Success teams across assigned accounts
  • Support account managers and client success leads in preparing materials, organizing tasks, and maintaining accurate internal documentation
  • Assist with tracking client deliverables, deadlines, and follow-up items to ensure timely and consistent execution
  • Assist in client report delivery and data QA, reviewing outputs for accuracy, formatting, and completeness
  • Help run recurring or ad-hoc reports, coordinating with internal teams as needed
  • Learn and apply quality control processes to identify data inconsistencies before client delivery
  • Manage meeting scheduling for internal and external discussions, including agendas, recaps, and action items
  • Coordinate cross-functional interactions with Analytics, Product, and Support teams
  • Maintain internal trackers (deliverables, tickets, communication logs) to ensure visibility and alignment
  • Learn Comscore tools, data sets, and reporting processes, including platform navigation, reporting logic, and basic measurement concepts
  • Participate in team trainings, shadow calls, and product demos to gain exposure to client workflows
  • Build foundational knowledge to eventually support more advanced analytics or client-facing responsibilities

Skills

  • 0–2 years of experience in client service, operations, analytics, or administrative coordination (internships welcome)
  • Strong organizational skills with the ability to manage multiple tasks and deadlines
  • Detail-oriented with interest in data accuracy and reporting
  • Comfortable using spreadsheets, presentation tools, and project management systems
  • Excellent communication and interpersonal skills
  • Proactive, eager to learn, and adaptable in a fast-paced environment
  • Bachelor's degree in Business, Marketing, Communications, Data Analytics, or related field preferred

Company Overview

  • Comscore (NASDAQ: SCOR) is a global, trusted partner for planning, transacting and evaluating media across platforms. It was founded in 1999, and is headquartered in Reston, Virginia, USA, with a workforce of 1001-5000 employees. Its website is http://www.comscore.com.
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